Terms of Service
My Concierge Pharmacy
Effective Date: October 15, 2026
Welcome to My Concierge Pharmacy. These Terms of Service (“Terms”) govern your use of our online consultation request forms and your participation in our free weight-loss consultations.
By submitting a consultation request through our website, you acknowledge that you have read and agree to these Terms.
1. About Our Services
My Concierge Pharmacy is a licensed pharmacy located in Palm Springs, Florida, offering personalized pharmacy services, medication counseling, and weight-management guidance.
Our free weight-loss consultation is designed to help individuals learn about available weight-management options, including GLP-1 medications, and understand potential next steps based on their individual needs.
Submitting a consultation request does not obligate you to purchase any medication, enroll in a membership, or use any paid service.
2. Free Consultation and Eligibility
The initial weight-loss consultation is provided at no charge.
The consultation is intended to provide general information, discuss your weight-management goals, and help identify potential options for further consideration.
Participation in a consultation does not guarantee eligibility for any particular treatment, medication, or weight-loss program.
Any additional services, medications, or treatments that involve charges will be explained to you before you agree to purchase or receive them.
My Concierge Pharmacy reserves the right to decline or reschedule consultation requests when appropriate, including where services cannot lawfully or safely be provided.
3. Medical Information and Disclaimer
Information provided through our website or during an initial consultation is intended for general educational and informational purposes.
A free consultation does not automatically establish a physician-patient relationship, constitute a medical diagnosis, or guarantee a prescription or treatment recommendation.
Prescription medications, including GLP-1 medications, require appropriate clinical evaluation and a valid prescription where applicable.
Treatment decisions must be made by appropriately licensed healthcare professionals in accordance with applicable laws and professional standards.
Individual results may vary. My Concierge Pharmacy does not guarantee any specific weight-loss outcome.
Do not use our website or consultation request form for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
4. Accuracy of Information
When submitting a consultation request, you agree to provide information that is accurate, current, and complete to the best of your knowledge.
You are responsible for informing the appropriate healthcare professional of relevant medical conditions, medications, allergies, and other health information when requested during a clinical assessment.
Incomplete or inaccurate information may affect our ability to provide appropriate guidance.
5. Consultation Scheduling and Availability
Submitting a consultation request does not guarantee an appointment at your preferred date or time.
Appointments are subject to staff availability and confirmation by My Concierge Pharmacy.
If you need to reschedule or cancel your consultation, please contact our team as soon as reasonably possible.
We reserve the right to reschedule consultations due to unforeseen circumstances or operational requirements.
6. Communications
By submitting a consultation request, you authorize My Concierge Pharmacy to contact you using the contact information you provide for purposes directly related to your enquiry, including appointment scheduling, confirmation, reminders, responses to your questions, and consultation follow-up.
Depending on the contact information you provide, these communications may occur by telephone, email, or text message, subject to applicable law and your communication preferences.
Consent to receive promotional or marketing text messages is not required to request or receive a free consultation or purchase any pharmacy service. Any consent required for promotional communications will be obtained separately.
Message and data rates may apply to text communications. You may request that nonessential communications stop by contacting us, and where applicable, by following the opt-out instructions in a message.
7. Privacy and Personal Information
We respect the privacy and confidentiality of your personal and health information.
Information submitted through our consultation form will be collected, used, maintained, and disclosed in accordance with applicable privacy laws and our published privacy practices.
We may use the information you provide to:
Respond to your consultation request.
Schedule and coordinate your appointment.
Communicate information relevant to your enquiry.
Support the provision of pharmacy services where appropriate.
Comply with applicable legal and regulatory obligations.
Please avoid submitting unnecessary sensitive medical information through a general website contact form.
For more information about how we handle personal and health information, please review our Privacy Policy.
8. Medication and Treatment Availability
Any discussion of medications or weight-management treatments during a consultation is informational and does not guarantee that a medication will be prescribed, available, suitable, or covered by insurance.
Medication availability, eligibility, pricing, and insurance coverage may vary.
Where applicable, compounded medications are subject to relevant federal and state requirements and are not automatically equivalent to FDA-approved products.
My Concierge Pharmacy does not guarantee insurance approval, medication availability, or a particular treatment outcome.
9. Website Use
You agree to use our website and consultation forms only for lawful purposes.
You must not knowingly submit false information, impersonate another individual, interfere with the operation of our website, or misuse our consultation request system.
We may restrict access to website features where reasonably necessary to protect our services, users, or business operations.
10. No Guarantee of Results
While My Concierge Pharmacy aims to provide professional, personalized guidance, individual experiences and outcomes may differ.
No statement on our website or made during an introductory consultation should be interpreted as a guarantee of weight loss, treatment eligibility, medication approval, insurance coverage, or any particular health outcome.
11. Changes to These Terms
My Concierge Pharmacy may update these Terms periodically to reflect changes in our services, operations, or applicable legal requirements.
Updated Terms will be published on our website with a revised effective date.
12. Governing Law
These Terms are governed by the applicable laws of the State of Florida and the United States, without limiting any rights or protections that cannot lawfully be waived.
13. Contact Information
If you have questions regarding these Terms or our consultation services, please contact:
My Concierge Pharmacy
2112 South Congress Avenue
Palm Springs, Florida 33406
Phone: (561) 284-6165
Toll-Free: (855) 200-7177
Email: customerservice@myconciergepharmacy.com
Website: https://myconciergepharmacy.com/
By submitting a consultation request, you acknowledge that you have read and understood these Terms of Service and the applicable Privacy Policy.
